Privacy Policy
China Standard Time (UTC+8)
How We Handle Your Information
Last Updated: September 24, 2026
This Privacy Policy explains how ๐๐๐๐๐๐๐โข and Hangzhou Dadu Technology Co., Ltd. may collect, use, disclose, and otherwise process personal information when you browse our website, purchase cookware or other kitchen products, communicate with our customer service team, create or use an account where available, or otherwise interact with our online store.
Privacy Built Into the Shopping Experience
We use personal information where reasonably necessary to operate the store, process and fulfill orders, provide customer support, maintain security, understand store performance, comply with applicable obligations, and support other purposes described in this Privacy Policy.
Information We May Collect
The information we receive depends on how you interact with ๐๐๐๐๐๐๐โข.
Information You Provide
- Name and contact information
- Email address and telephone number
- Billing and delivery information
- Order and purchase details
- Account information, where an account is available
- Messages sent to customer service
- Information submitted when requesting a return, refund, or other assistance
Information Collected Automatically
- IP address
- Browser and device information
- Pages viewed and interactions with the store
- Approximate location derived from technical information
- Cookie and similar technology information
How We Use Information
Personal information may be used for legitimate store, transaction, security, and customer-service purposes, including:
- Processing orders and payments
- Arranging fulfillment and shipment
- Sending order confirmations and available tracking information
- Responding to customer questions
- Processing return or refund requests
- Maintaining and improving store functionality
- Detecting suspicious activity, fraud, or misuse
- Understanding website performance and customer experience
- Sending marketing communications where consent or another appropriate legal basis exists
Payment Information
Payment transactions are processed through the checkout technologies and payment providers made available through our online store.
Payment providers may collect information necessary to authorize, process, and complete your transaction under their own security and privacy practices.
Our customer service team does not require your complete card number, CVV/security code, or online banking password to assist with ordinary order questions.
Please do not send complete payment credentials to us by email or through ordinary customer-service messages.
Service Providers & Data Sharing
We may disclose information to service providers and other parties that help us operate the store and provide requested services.
Depending on our store configuration and the services involved, these may include:
- E-commerce and website hosting providers
- Payment processors
- Shipping and fulfillment providers
- Customer-service providers
- Analytics and performance providers
- Advertising or marketing platforms where enabled
- Fraud-prevention and security services
We may also disclose information where reasonably necessary to comply with applicable law, respond to lawful requests, protect rights and safety, prevent fraud, or enforce store policies.
Cookies & Similar Technologies
Our website may use cookies, pixels, local storage, and similar technologies to operate store functions and understand how visitors interact with the site.
Common Categories
- Essential: support core store functions such as shopping cart, checkout, security, and account features
- Performance: help understand website performance and usage
- Preferences: remember certain settings or store choices
- Marketing: support advertising or campaign measurement where enabled
Browser settings and privacy controls provided through the store may allow you to control or limit certain technologies.
Advertising & Analytics
Where enabled, we may use analytics or advertising technologies to understand website traffic, improve store performance, measure campaigns, or present more relevant marketing.
Relevant providers may process browser, device, cookie, or interaction information under their own terms and privacy practices.
The specific services used by the store may change as our technology, advertising, analytics, and operational setup changes.
Where required by applicable law, privacy preference or opt-out controls may be made available to customers.
Third-Party Websites
Our website may contain links to websites, platforms, apps, payment services, shipping services, or other resources operated by independent third parties.
Once you leave our store, information collected or processed by another website is generally governed by that third party's own privacy practices.
We recommend reviewing the privacy information of external services before submitting personal information directly to them.
Children's Privacy
Our online store is intended for general shopping purposes and is not designed to knowingly collect personal information directly from children where doing so would violate applicable privacy law.
If you are a parent or guardian and believe a child has provided personal information to us improperly, please contact:
We can then review the situation and take appropriate action where required.
Marketing Communications
We may use an email address or other permitted contact information to send transaction-related communications, including order confirmations, shipping information, customer-service communications, and other messages necessary to complete or support your purchase.
Where you have subscribed or where otherwise permitted, we may also send information concerning products, promotions, or store updates.
Marketing emails will include an unsubscribe method where required.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy and for legitimate operational, accounting, transaction, fraud-prevention, dispute-resolution, or compliance purposes.
Retention periods may vary depending on the type of information, the reason it was collected, our operational requirements, and applicable legal obligations.
Information may be deleted, anonymized, or otherwise handled differently when it is no longer reasonably necessary, subject to applicable requirements.
International Processing
Because our store may use international ecommerce, payment, technology, shipping, fulfillment, customer-service, and other service providers, personal information may be processed in countries or regions other than the one where you live.
Where required by applicable law, appropriate safeguards or other lawful mechanisms may be used in connection with international transfers of personal information.
Changes to This Policy
We may revise this Privacy Policy from time to time to reflect changes in our business operations, website functionality, technologies, service providers, legal requirements, or privacy practices.
The latest version will be published on this page together with an updated revision date where appropriate.
We encourage customers to review this page periodically if they would like to understand the current version of our privacy practices.
How We Approach Data Security
We use reasonable administrative, technical, and organizational measures intended to help protect personal information against unauthorized access, misuse, alteration, loss, or disclosure. No internet-based system can be guaranteed to be completely secure, but we work with ecommerce, payment, and technology services appropriate to our online store operations.
๐ Secure Connections
Store and checkout communications may use encrypted connection technology intended to help protect information transmitted between your device and the applicable service.
โ Limited Access
Customer information should only be accessed or used where reasonably necessary for legitimate store, transaction, service, security, or compliance purposes.
โฃ Payment Separation
Sensitive payment credentials are generally handled by applicable checkout or payment processing systems rather than through ordinary customer-service communications.
Your Privacy Choices & Rights
Depending on where you live, applicable privacy laws may provide certain rights concerning your personal information.
These may include rights to request access, correction, deletion, portability, restriction, objection, or information concerning certain uses or disclosures, subject to applicable exceptions.
Some jurisdictions may also provide rights concerning targeted advertising, sharing, sale of personal information, cookies, or similar data-processing activities.
Where available, you may use the privacy preference controls provided through our store. You may also send a privacy-related request to service@brysair.com .
We may need to verify your identity before completing certain requests. We will handle requests in accordance with applicable requirements and permitted exceptions.
Privacy Questions?
If you have questions about this Privacy Policy, personal information associated with your order, or an applicable privacy request, please contact:
Email:
service@brysair.com
Company:
Hangzhou Dadu Technology Co., Ltd.
Business Address:
Room 16736, Building 1, No. 16 Pingle Street,
Changhe Subdistrict, Binjiang District,
Hangzhou, Zhejiang Province, China
Phone:
+86 157 9498 8133
Everyday Shopping Should Come With Clearer Privacy.
From browsing cookware and kitchen essentials to completing an order and receiving customer support, our goal is to explain how personal information is handled in a clear and practical way throughout your ๐๐๐๐๐๐๐โข shopping experience.